This section is designed to provide online support for EnterGroup customers. If you have browsed through one of our FAQ, troubleshooting or knowledgebase sections and cannot find the answer to your support inquiry, please feel free to contact us.

Emails sent to support will be answered according to priority. All emails will be answered within minutes during working hours and in less than 2 hours during weekends and after hours.

Support Documents in Adobe PDF format & Other Links

General Email Hosting Settings

• Getting Started With EnterGroup
• iCal
• LDAP
• Mobile & Email Client Sync
• Share Calendars Using Apple Devices – iPhone & iPad
• Sync Mobile & Outlook
• Spam
• Storage

Local Email Client Setup

• Configuring IMAP folders in Windows Live
• Eudora Setup
• Outlook Setup
• Outlook 2007 Setup
• Thunderbird POP Setup

Webmail Configuration

• Change Your Signature
• Webmail Version 3

List Management Support

• Saved Searches
• Campaign Reports
• Contact Engagement Scores & Ratings
• White Label Setup Requirements

Secure SSL online form

Credit Card & Account Information Update Form